top of page

Privacy Policy

1. Introduction

Minaano Fitness (“we,” “us,” “our”) is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and protect your data when you use our services.

​

By accessing our website or services, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following types of personal data:

  1. Personal Identification Information

    • Name, email address, phone number, date of birth, and contact details.

  2. Health and Fitness Data

    • Health conditions, fitness goals, exercise preferences, and progress reports.

  3. Payment Information

    • Payment details processed securely via third-party providers (we do not store card details).

  4. Usage Data

    • Information about your interaction with our website or app, such as IP address, browser type, and session data.

3. How We Use Your Information

Your data is collected and processed for the following purposes:

  • Service Delivery: To create personalised fitness plans and monitor progress.

  • Communication: To send updates, check-in reminders, and respond to inquiries.

  • Billing: To process payments for services.

  • Improvement: To analyse user trends and improve our offerings.

  • Compliance: To comply with legal obligations.

4. Legal Basis for Processing Data

  • Under GDPR, we process your personal data based on the following legal grounds:

  • Contractual Necessity: To deliver services you have signed up for.

  • Consent: For optional communications, such as newsletters.

  • Legitimate Interests: For operational improvements and fraud prevention.

5. How We Protect Your Data

  • We implement a range of security measures to safeguard your personal information, including:

  • Secure servers and encryption for sensitive data.

  • Restricted access to authorised personnel only.

  • Regular audits of data storage and handling practices.

6. Data Sharing

  • We do not sell or share your personal data with third parties, except in the following circumstances:

  • Service Providers: Trusted third parties (e.g., payment processors or fitness tracking apps) who assist us in delivering our services.

  • Legal Requirements: If required by law to disclose your information.

  • All third-party processors are GDPR-compliant and adhere to strict confidentiality agreements.

7. Data Retention

  • We retain your personal data only for as long as necessary to:

  • Provide our services.

  • Comply with legal or regulatory requirements.

  • Resolve disputes and enforce our agreements.

  • You can request the deletion of your data at any time (see Section 9).

8. Your Rights Under GDPR

  • As a data subject, you have the following rights:

  • Access: Request a copy of your personal data.

  • Correction: Update or correct inaccurate information.

  • Erasure: Request the deletion of your personal data (“right to be forgotten”).

  • Restriction: Limit the processing of your data under certain conditions.

  • Data Portability: Receive a copy of your data in a structured, machine-readable format.

  • Objection: Object to the processing of your data for direct marketing or legitimate interests.

  • Withdrawal of Consent: Revoke consent for processing at any time.

  • To exercise these rights, please contact us (see Section 11).

9. Cookies and Tracking Technologies

  • Our website uses cookies to enhance user experience and collect analytical data.

  • Essential Cookies: Necessary for website functionality.

  • Analytics Cookies: Track website usage for improvement.

  • You can manage cookie preferences through your browser settings.

10. International Data Transfers

  • If you are outside the UK, your data may be transferred to servers located in the UK or other countries. We ensure such transfers comply with GDPR by using secure methods and agreements.

11. Contact Us

  • If you have any questions or concerns about this Privacy Policy or your data rights, please contact us at:

  • Email: support@minaanofitness.com

12. Updates to This Privacy Policy

  • We reserve the right to update this Privacy Policy at any time. Any changes will be posted on our website, and significant updates will be communicated to you directly.

  • Effective Date: 03/12/2024

bottom of page